Privacy Policy

N.G MASALA DABBA adheres to the stringent principles governing its operations. This privacy policy ("Privacy Policy") provides the practices and policies applicable to N.G MASALA DABBA for handling of or dealing in Personal Information, including Sensitive Personal Data or Information (as defined below) that is lawfully collected by N.G MASALA DABBA.

General Definitions

Reference to “you” or “your” in this Privacy Policy refers to any natural person (including the employees of N.G MASALA DABBA) who provides to N.G MASALA DABBA any information referred in Schedule 1 of this document or any user(s) of N.G MASALA DABBA’s website or business applications whether or not, you purchase the Products sold by N.G MASALA DABBA.

“Act” shall mean the Information Technology Act, 2000 and Rules thereunder as amended from time to time.
“Effective Date” shall been the effective date of this policy i.e. 20th April, 2024.
“Information” shall mean and include Personal Information and Sensitive Personal Data and Information as may be collected by N.G MASALA DABBA.
“Personal Information (PI)” shall have the same meaning as under Rule 2 (i) of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 as amended from time to time. For ease of reference Rule 2 (i) of the Information Technology (Reasonable security practices and procedures and sensitive personal data
or information) Rules, 2011 is re-produced under Schedule 1.

“Rules” shall mean the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 as amended from time to time.


“Registered User” shall mean such user whose registration is accepted by N.G MASALA DABBA.

“Sensitive Personal Data and Information (SPDI)” shall mean and include information under Rule 3 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 as amended from time to time. For ease of reference Rule 3 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 is re-produced under Schedule 1.

“Products” for the purpose of this Privacy Policy shall mean and include all kinds of products listed on the website of N.G MASALA DABBA.

All words and expressions used and not defined in this document but defined in the Act or the Rules shall have the meanings respectively assigned to them in the Act or the Rules.
N.G MASALA DABBA is fully committed to respecting your privacy and shall ensure that your information is safe. This privacy policy sets out the practices adopted in respect of Information, including the types of Information that is collected, how the Information is collected, how the Information is used, how long the Information is retained and with whom it is shared (“Privacy Policy”). This Privacy Policy is published in compliance with the provisions of the Act and the Rules made thereunder that require publishing the privacy policy on N.G MASALA DABBA’s website. N.G MASALA DABBA urges you to read this Privacy Policy carefully before you entering into any kind of commercial understanding with N.G MASALA DABBA or decide to part with any Personal Information including the information listed under Schedule 1.

  1. COLLECTION OF INFORMATION

1.1 You may use N.G MASALA DABBA’s website to access Information, learn about its products and services and read publications without providing any PI/SPDI.

1.2 N.G MASALA DABBA may collect and process PI/ SPDI provided by you in the following forms:

  • Should you opt to purchase products of N.G MASALA DABBA, which are available to all the customer irrespective of being a Registered User, Information is required to be provided by you at the the time of placing order such as your name, date of birth, address, email ID, gender and phone number. Providing additional information beyond what is required at the time of placing order is entirely optional and can be altered or removed by you at any time.
  • Should you opt to register yourself as Registered User of N.G MASALA DABBA, you will be required to provide Information and shall be given access to the web portal/business applications based on the password based authentication which is chosen by them and securely stored in N.G MASALA DABBA servers for the purpose of authentication of the Registered Users at the time of login;
  • Information that you provide directly to N.G MASALA DABBA via email or electronic communication;
  • Information that you provide to N.G MASALA DABBA over telephone. N.G MASALA DABBA may make and keep a record of such information shared by you;

You will at all times have the option of not providing N.G MASALA DABBA with PI/SPDI that N.G MASALA DABBA seeks to collect. Even after you have provided N.G MASALA DABBA with any PI/SPDI, you will have the option to withdraw the consent given earlier. In such cases, N.G MASALA DABBA will have the right to not provide or discontinue the transaction or commercial understanding that is linked with such PI/SPDI.

  1. USE OF INFORMATION COLLECTED

2.1 Any information, if collected will be used in connection with the relevant purpose as per the contract / arrangement and as under Section 1.2. The provider of information continuing the transaction with N.G MASALA DABBA shall be deemed to have consented to N.G MASALA DABBA for the use of such information as under this Policy.

2.2 Employees, suppliers or consultants of N.G MASALA DABBA shall be duly advised about the purpose for which any Information is being collected at the time of such collection.

  1. SHARING OF INFORMATION

3.1 Where PI/SPDI is required to be shared, arising out of any contractual obligation, N.G MASALA DABBA shall part with such PI/SPDI only in accordance with your consent for the same.

3.2 To the extent necessary to provide you the requested Services or to the extent required under applicable law, we may provide your PI/SPDI to the following Third Parties without notice to you:

(a) Consultants (including auditors, authorized vendors) on a 'need to know' basis under a Non-Disclosure Agreement;

(b) Governmental authorities, in such manner as permitted or required by applicable law; and

3.3 Legal proceedings: In the event, N.G MASALA DABBA is required to respond to subpoenas, court orders or other legal process, your PI/SPDI may be disclosed pursuant to such subpoena, court order or legal process, which may be without notice to you.

  1. SECURITY OF INFORMATION

4.1 N.G MASALA DABBA strives to ensure the security, integrity and privacy of your PI/SPDI and to protect your Information against unauthorized access, alteration, disclosure or destruction. Stringent security measures (physical, electronic and managerial) are in place to protect against the loss, misuse, and alteration of the PI/SPDI under our control. N.G MASALA DABBA’s servers are accessible only to authorized personnel and your Information is shared with employees and authorized personnel strictly on a 'need to know' basis.

4.2 As a consumer goods company, N.G MASALA DABBA uses and has a comprehensive information security process. N.G MASALA DABBA periodically assesses and updates its information security protocols and policies to achieve the highest standards on a continuous and ongoing basis.

4.3 You may review the Information you have provided to N.G MASALA DABBA at any time. On your request, N.G MASALA DABBA will ensure that any PI/SPDI notified to be inaccurate or deficient, shall be corrected or amended. However, N.G MASALA DABBA shall not be responsible for the authenticity of the PI/ SPDI.

4.4 Notwithstanding anything contained in this Privacy Policy or elsewhere, N.G MASALA DABBA shall not be held responsible for any loss, damage or misuse of your PI/SPDI, if such loss, damage or misuse is attributable to a Force Majeure Event.

  1. RETENTION AND REVOCATION OF INFORMATION

5.1 Your PI/SPDI will be retained with N.G MASALA DABBA as long as you avail the Services of N.G MASALA DABBA or for such period as may be necessary under applicable law.

5.2 In the event, you wish to no longer avail the Services of N.G MASALA DABBA or intend to request that N.G MASALA DABBA no longer retain your PI/SPDI or where you intend to modify the current PI/ SPDI, you may contact N.G MASALA DABBA as provided herein below.

  1. NOTIFICATION OF CHANGES

6.1 From time to time, N.G MASALA DABBA may update this Privacy Policy. The Last Updated Date of this policy, stated below (6.3), indicates the last time this policy was revised or materially changed. Checking the effective date below allows you to determine whether there have been changes since the last time you reviewed the policy.

6.2 In the event, if you object to any of the changes, and you no longer wish to use the Services or intend to revoke your consent to retain your PI/SPDI with N.G MASALA DABBA, you may contact N.G MASALA DABBA as provided hereunder.

6.3 Last Updated Date: 20th April, 2024

  1. INQUIRIES

7.1 N.G MASALA DABBA respects and is sensitive to the rights as granted in the data protection laws. Should you have questions about the Privacy Policy or N.G MASALA DABBA’s information collection, use and disclosure practices, you may contact the Grievance Officer as per the details given herein
below. N.G MASALA DABBA will use reasonable efforts to respond promptly to requests, questions or concerns you may have regarding the use of your PI/SPDI.

  1. GRIEVANCE OFFICER

8.1 In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below. You may contact the Grievance Officer to address any discrepancies and grievances you may have with respect to your Information with N.G MASALA DABBA. The Grievance Officer will redress your grievances expeditiously

Name – Mr. Yash Gandhi
Contact Number: [+91 7304198758]
Email ID: [info@ngmasaladabba.in]

Schedule 1
Rule 2 (i)
“Personal information" means any information that relates to a natural person, which, either directly
or indirectly, in combination with other information available or likely to be available with a body
corporate, is capable of identifying such person.
Rule 3
Sensitive personal data or information of a person means such personal information which consists
of information relating to:-
(i) password;
(ii) financial information such as Bank account or credit card or debit card or other payment
instrument details ;
(iii) physical, physiological and mental health condition;
(iv) sexual orientation;
(v) medical records and history;
(vi) Biometric information;
(vii) any detail relating to the above clauses as provided to body corporate for providing service;
and
(viii) any of the information received under above clauses by body corporate for processing, stored or processed under lawful contract or otherwise:
provided that, any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal data or information for the purposes of these rules.